BLOG: Risky business (Newsletter)

This month we begin thinking about the unthinkable. We start to take a long hard look at Risk. Disaster stories are few and far between, thank goodness; but now that the holiday home accommodation industry has scale, we can recount at least a handful each year...

This month we begin thinking about the unthinkable. We start to take a long hard look at Risk. Disaster stories are few and far between, thank goodness; but now that the holiday home accommodation industry has scale, we can recount at least a handful each year. Over the past 12-months we’ve seen:

* A deck collapse that sent guests plunging to the ground; broken limbs but thankfully nobody killed.

* A holiday home that’s been rented out by criminals and turned into a P-lab.

* Canterbury Owners/managers unable to meet their financial obligations, and unable to provide cancellation refunds in the aftermath of the Christchurch Earthquake.

...plus a scam or two.

Now, before you go scrambling for that “Go offline” link take a big breath! Remember that 99.99% of holiday home rental transactions run smoothly - very smoothly. But, that doesn’t mean that we should bury our heads in the sand.

Over the next couple months we’ll be taking a look at ways to reduce or manage risk. In this edition we focus on the issue of insurance.

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